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INTRODUCTION
Our Wyomissing office is located at 1 Granite Point Dr., Wyomissing.
Need a map to our Wyomissing
office? Head to the
Wyomissing map
page!
We appreciate your selection of
our practice to serve your ocular needs, and we will provide you
with the best care possible. Your choice of an appropriate doctor to
provide your ophthalmic care is assured.
We ask you to spend some time
reviewing this page. We would like to give you as much information
as possible about our practice and anticipate your questions
regarding your health care. The more you know about our policies and
methods of practice, the more we can be of service to you.
APPOINTMENTS
Routine appointments may be scheduled by calling the office during
regular office hours. Please call us a few months prior to the time
you would like to be examined. Urgent and emergency problems will be
given a prompt appointment.
When calling our office, please
tell the receptionist the reason or need for you visit. This is very
important in order to reserve sufficient time for your visit with
us.
All patients coming for a complete
examination should expect to be in our office for at least two
hours. Please plan accordingly. Most patients will receive dilating
drops to allow the doctor to examine the interior of the eye. these
drops require additional time to take effect. You should probably
arrange for someone to drive you home because your eye may be
dilated.
Bring your most recent pair of
glasses when you report for your examination, even if they are
damaged.
An effort is made to see you at
the time your appointment, but patients with special or urgent
problems must take precedence. We request your understanding.
OFFICE HOURS
Daily - Mon., Tue., Thur. 9:00
A.M. to 9:00 P.M.; Wednesday & Friday 9:00 A.M. to 5:00 P.M.;
Saturday limited morning hours; Sunday no Office hours.
GLAUCOMA
AND BLOOD PRESSURE SCREENING
Our
office provides a glaucoma and blood pressure screening service
without cost or obligation each Friday from 9:00 A.M. to 11:00 A.M.
except holidays.
This screening service is designed
for the early detection of glaucoma and hypertension. It is not a
substitute for a complete eye examination.
TELEPHONE
Our telephone are answered by our receptionists during normal
business hours. After normal hours, calls are answered by our
answering service. In an emergency, the answering service will
always know where to locate the physician on call from our group.
If your injury is so acute that
you cannot wait to telephone, go directly to The Reading Hospital
and Medical Center Emergency Room. There you will receive initial
treatment and our doctors will be contacted.
OFFICE
VISIT
At the time of your initial visit to
our office, you should arrive shortly before your appointment time,
unless you have been given instructions to arrive earlier. Please
check in with our receptionist upon your arrival.
The receptionist will ask you for
the New Patient Information sheet you received in the mail. If you
did not receive it, you will be given one to complete. These
question are a necessary part of your examination. At a glance, the
physician will obtain essential information about you. Your address
and telephone number are needed in case your physician needs to
contact you. Information concerning your age, occupation, etc., is
also important because it has a bearing upon your health and
physical status. Please be assured that all information is
confidential and no part of your record will be disclosed without
your written consent.
When your appointment time
arrives, a medical assistant will guide you to an examining room.
You will asked about your medical history. You will need a list of
all the medication you are taking at present. If you are using eye
medicines, please bring the bottles with you. This information is
important to the doctor who examines you.
YOUR
EXAMINATION
Our Ophthalmologists
have restricted their practice to
medical and surgical treatment of ocular disease and injury. Our
Doctors of Optometry provide vision care and
routine eye examination to detect ocular disease. Former patients
with no previous evidence of eye disease will be seen by a Doctor of
Optometry. All patients with evidence of eye disease will also be
examined by an Ophthalmologist.
PRESCRIPTIONS
We
request that you try to foresee the need for medication refills. If
you wait until your prescription has completely run out before
telephoning for a refill, there is a possibility you physician will
not be available to authorize a renewal.
When calling the office, please
have the name and number of your drug store available. This will aid
us in processing your refill.
HOSPITALIZATION
Our doctors generally admit their patients to
the Reading
Hospital and Medical Center. If it is necessary for you to be
hospitalized, one of our medical secretaries will make arrangements
for your admission.
INSURANCE
We participate with Medicare, Blue Shield, Berkshire Health Plan,
Core Source and many HMO's and vision plans. We will file claims for
insured services that fall under one of these insurance programs.
The payment will come directly to Eye Consultants of Pennsylvania
and you should receive an explanation of benefits from your
insurance company. If you are not a member of one of the insurance
programs with whom we participate, payment in full is expected at
the time of office service. Surgical procedures will be billed to
all carriers. All non-covered services, co-payments and deductibles
must be paid at the time of service.
FINANCES
Payment is expected at the time of service for patients who are not
members of the insurance programs with whom we participate. All
patients are responsible for non-covered services, co-payments and
deductibles. We accept cash, personal checks, Maser Card and Visa in
meeting there obligations.
We do not withhold medical
services because of financial difficulties. Please discuss any
financial problems with our business office at 610.378.1349 x3182,
or 1.800.762.7132 x3182 between the hours of 9:00 A.M. and 4:00 P.M.
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